Frequently asked questions
Q.
I purchased EA and downloaded it, but it is unused. I will not use it in the future, so can I refund it?
A.
I"m sorry for the cooling -off offer, but I"m sorry, but the EA is a copyrighted engineer who has developed the copyright, and download the copyright protection law from the
compliance. In other words, it means opening, exercising the right to use copyrighted work, and cannot be refunded.
By the way, I will explain the interpretation of the law a little more.
from the viewpoint of the Financial Instruments and Exchange Law, the customer -type system trading software
is not a financial product specified by the law, so cooling off is obligatory. Not.
On our site, before purchasing
[Software Terms of Use]
https://fx-on.com/inquiry/usl.php
Cooling -off products Explanations are not available for cooling -off products stipulated in Article 37-6 of the Financial Instruments and Exchange Act. For this reason, customers will use the purchased out -of -purchase software that cannot be redeemed or returned for any reason.
, displayed in a deficit of 12 points or more (follows the display rules specified by the law), and only after receiving the approval click spontaneously. I am.
On the other hand, we design our business with the concept of copyright protection law.
If we do not conserve the knowledge and labor of developers, the resulting software for system trade will not be distributed at hand.
The same background is that even for general paid software, it has not been opened and refunded after downloading.
In our company, the following installation is set up to read in advance at the time of purchase.
[specified Commercial Transactions Law]
https://www.gogojungle.co.jp/post/1/14938
E -books, software, and videos cannot be canceled after the customer"s download or subscription starts from the viewpoint of copyright protection. We cannot refund. Please note.
As described above, please give us your understanding from the perspective of the convenience of customers, the compensation of the knowledge and labor of developers, the distribution of excellent software, and the compliance with various laws. I would like to say it.
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