Frequently asked questions
Q.
I do not do the movement that EA assumes. Can you tell me how to check the operation?

A.
If the EA does not move as expected, various reasons for various reasons such as margin balance and spread values ​​have been used in the past. If the appropriate margin in the EA used was deposited and the FX company account number was correct, check the past EXPERTS log and position status. You can find the cause. 1. Check the operation history published in the terminal> EXPERTS, and check if there is an EA that is running unintentionally. For the error described in experts, → → Error list is available. experts can be saved in a file format. Therefore, it is easy to understand when you look at the saved file. Save the mouse on Experts and select [Open]. The file list is open, so check the contents. 2. Next Also check the actual trading history. Terminal> Right -click the mass on the account history and select [Save Detailed Report]. Save. https://fx-on.com/up/160_2_3.jpg" alt = ""/" saved to the desktop Open "DetailedstateMent.htm" in the two files to check the trading history. These operations can be performed and the cause can be confirmed from the past trading history and operation history.
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■ Important Matters and Risk Warnings Regarding Investment Products 【Financial Instruments Business Operator】
GogoJungle Inc.
Registration: Director-General of the Kanto Local Finance Bureau (Financial Instruments Business) No. 1960
【Member Association】
Japan Investment Advisers Association
【Fees and Expenses】
The use of software, e-books, investment advisory services, etc., provided on our platform involves purchase prices determined for each product.
Additionally, when conducting actual financial instrument transactions (such as FX or CFD trading), costs such as transaction fees and spreads (the difference between the sell and buy price) may be incurred through the connected brokerage firms.
【Margin and Risk of Loss】
Transactions such as FX (Foreign Exchange Margin Trading) and CFD (Contract for Difference) allow for trading in amounts exceeding the deposited margin.
Therefore, due to sudden fluctuations in target indices (currency, commodity prices, etc.), there is a risk of incurring losses that exceed the deposited margin (loss exceeding principal).
Furthermore, financial instrument transactions involve risks such as price fluctuations, which may result in losses falling below or exceeding the initial investment principal.
【Nature of Services and Trading Entity】
The Company operates a platform (marketplace) providing investment software and information; we do not engage in the buying, selling, mediation, brokerage, or agency of financial instruments on behalf of customers.
The services and information provided are intended as reference for investment decisions and do not guarantee future profits or specific results.
While some services include investment advice, they do not constitute a mandate or solicitation to trade specific financial instruments.
Final investment decisions and the execution of trades must be made at the customer’s own risk and discretion.
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