Frequently asked questions
Q.
How to dandle when the confirmation email for new member registration does not arrive

A.
There may be issues with spam settings or incorrect email address input. Please check the following and try registering again. 1. Check the spam folder - The confirmation email may have been sorted into the spam folder. Please check your spam folder. 2. Incorrect email address input - Please recheck the email address you entered during registration to ensure it is correct. If there was a mistake, please register again with the correct email address. 3. Email filtering settings - Make sure that the domain "@gogojungle.co.jp" is not blocked by your email service. Change your filtering settings to add this domain to your whitelist. 4. Email server delay - There might be delays in receiving the confirmation email due to email server issues. Please wait a little while and check your mailbox again. 5. Mailbox overcapacity - If your mailbox is over capacity, you will not be able to receive new emails. Please check the capacity of your mailbox and delete any unnecessary emails to ensure there is enough space, then try registering again.
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■ Important Matters and Risk Warnings Regarding Investment Products 【Financial Instruments Business Operator】
GogoJungle Inc.
Registration: Director-General of the Kanto Local Finance Bureau (Financial Instruments Business) No. 1960
【Member Association】
Japan Investment Advisers Association
【Fees and Expenses】
The use of software, e-books, investment advisory services, etc., provided on our platform involves purchase prices determined for each product.
Additionally, when conducting actual financial instrument transactions (such as FX or CFD trading), costs such as transaction fees and spreads (the difference between the sell and buy price) may be incurred through the connected brokerage firms.
【Margin and Risk of Loss】
Transactions such as FX (Foreign Exchange Margin Trading) and CFD (Contract for Difference) allow for trading in amounts exceeding the deposited margin.
Therefore, due to sudden fluctuations in target indices (currency, commodity prices, etc.), there is a risk of incurring losses that exceed the deposited margin (loss exceeding principal).
Furthermore, financial instrument transactions involve risks such as price fluctuations, which may result in losses falling below or exceeding the initial investment principal.
【Nature of Services and Trading Entity】
The Company operates a platform (marketplace) providing investment software and information; we do not engage in the buying, selling, mediation, brokerage, or agency of financial instruments on behalf of customers.
The services and information provided are intended as reference for investment decisions and do not guarantee future profits or specific results.
While some services include investment advice, they do not constitute a mandate or solicitation to trade specific financial instruments.
Final investment decisions and the execution of trades must be made at the customer’s own risk and discretion.
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