Frequently asked questions
Q.
I can"t log in to My Page
A.
If an error that "e -mail address and password do not match" are displayed and you cannot log in, please check the following.
■ Confirmation of input contents
・ Full -width / half -width, uppercase, lowercase, etc. are correctly entered
・ Is there a mistake in the password
? If you are unknown, please Please reset the password here.
■ Confirmation of email address
・ Is it definitely input content?
・ Not logged in with a different email address from registration
■ Check the login method
If you are registered only with other services accounts, normal login is not available. Google/Yahoo!/Facebook/Twitter Regarding registration in the account
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