Frequently asked questions
Q.
Why isn't the product review I wrote displaying?

A.
Product reviews with a rating of 2 stars or fewer will only be displayed if both the purchaser and the seller have posted them. Reviews with a rating of 3 stars or more will be displayed immediately if posted by the seller. If not posted by the seller, these reviews will be published after 48 hours. The reason for this policy is that most GogoJungle sellers are individuals who are also users and investors, similar to purchasers. If there are repeated instances of defamatory or excessively harsh reviews, it could lead to a significant decrease in listings, which would negatively impact the market and hinder the discovery of high-quality content for users. This issue could directly disadvantage all users. In other web services with product and content accumulation, mutual approval is a common practice, and this policy has been implemented accordingly. Additionally, sellers are subject to various evaluations in the community section on the product page, and their knowledge, responses, and characteristics are disclosed to purchasers and registered members who have not yet made a purchase. The total number of product reviews, including those that are not displayed due to sellers not posting them, is shown. The discrepancy between the total number and the number of reviews actually displayed allows users viewing the product page to infer various things from the difference.
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■ Important Matters and Risk Warnings Regarding Investment Products 【Financial Instruments Business Operator】
GogoJungle Inc.
Registration: Director-General of the Kanto Local Finance Bureau (Financial Instruments Business) No. 1960
【Member Association】
Japan Investment Advisers Association
【Fees and Expenses】
The use of software, e-books, investment advisory services, etc., provided on our platform involves purchase prices determined for each product.
Additionally, when conducting actual financial instrument transactions (such as FX or CFD trading), costs such as transaction fees and spreads (the difference between the sell and buy price) may be incurred through the connected brokerage firms.
【Margin and Risk of Loss】
Transactions such as FX (Foreign Exchange Margin Trading) and CFD (Contract for Difference) allow for trading in amounts exceeding the deposited margin.
Therefore, due to sudden fluctuations in target indices (currency, commodity prices, etc.), there is a risk of incurring losses that exceed the deposited margin (loss exceeding principal).
Furthermore, financial instrument transactions involve risks such as price fluctuations, which may result in losses falling below or exceeding the initial investment principal.
【Nature of Services and Trading Entity】
The Company operates a platform (marketplace) providing investment software and information; we do not engage in the buying, selling, mediation, brokerage, or agency of financial instruments on behalf of customers.
The services and information provided are intended as reference for investment decisions and do not guarantee future profits or specific results.
While some services include investment advice, they do not constitute a mandate or solicitation to trade specific financial instruments.
Final investment decisions and the execution of trades must be made at the customer’s own risk and discretion.
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